For speed problems or motor related problems please see Troubleshooting Motors & Power Supplies
Note: For Origin Live decks pre-2008 it is worthwhile changing the oil to our new type - the older oil could dry out or deteriorate if not used regularly which has been known to cause speed problems.
See Tonearm Troubleshooting
For Setting Up Linn LP12's
See LP12 Set Up
Foot Fall Problems Causing Stylus To Skip
If your turntable is sited on a wooden floor there are sometimes problems with a heavy footfall causing the stylus to skip in the groove. Sometimes at higher volumes there are also problems of low frequency feedback through the floor causing the headshell end of the arm to oscillate visibly in the groove.
Solution: The most obvious cure all is to place the turntable on a wall shelf (preferably on a solid wall rather than stud partition. However before adopting this course of action there are a couple of other possible solutions.
a. Try moving the table to a different location - even a few inches can make a difference.
b. Try weighting the table down with a heavy object - slab of marble etc.
c. Try using something like the Seismic sink which is essentially a rubber tyre inflated inside a platform.
Sometimes at higher volumes there are problems of low frequency feedback through the floor causing the headshell end of the arm to oscillate visibly in the groove. Look to above section for solutions to this problem.
An alternative explanation that has been known to cause this problem is motor vibration caused by a pulley foul or similar problem causing excessive sub-chassis vibration.
For "Popping" Noise Through The Speakers
See Troubleshooting Motors & Power Supplies
Static, causing your turntable mat to lift off with records or give you a shock when touching the headshell
Static problems are aggrevated in particular environments. The cause of static can be due to a number of factors and solving any problems, demands tracking down the source(s) in a multi-faceted approach.
Air conditioning often causes problems so a humidifier can help or introduce pot plants with plenty of water.
Synthetic carpets or clothing
Try wearing different footwear. Rubber soled shoes allow you to build up thousands of volts of static.
Also check out different clothing.
Maybe put a non synthetic mat where you stand to change your records.
Record sleeves that put static on the record when they are removed
Use genuinely anti-static sleeves.
Try anti-static guns that remove static charge from records - You can find the "zap gun" on our website under products > accessories > Vinyl > Cleaning
Records that have not been cleaned to remove mould release agent
All records are covered with a microscopic layer of a waxy substance called mould release agent that's needed when manufacturing the record. This layer can produce high levels of static that affect perfromance and should be removed by cleaning with the correct method. We strongly recommend clean your records with L'Art du Son cleaning fluid. This does the job without damaging your records - You can find the "L'Art du Son" on our website under products > accessories > Vinyl > Cleaning
Equipment placed on surfaces that have exceptionaly high insulation and capacitive characteristics
There may not be much you can do to solve this problem but if experimentation is possible then try a few things.
Earths that are not connected or not functioning
If you have a continuity tester then check that earth leads are working. For example you should be get conduction between an exposed metal part on the tonearm and the earth lead on the end. Don't make the mistake of thinking an anodized part should conduct because it won't ( anodize is non-conductive).